FAQ's & POLICY


Do You have a return policy?

Since the Bridal Buddy® is an undergarment, we do not accept returns.

However, if you find that within ONE WEEK of receiving your Bridal Buddy® it is the incorrect length, please send it back and we will gladly exchange for the correct length. Customer must pay shipping costs.

 

Shipping times:

WE SHIP QUICKLY - SAME OR NEXT DAY PROCESSING

"Standard" Shipping is from Northeast PA- and takes anywhere from 3-6 days via USPS. Need it right away? Make sure to choose PRIORITY shipping at checkout, and allow 2-3 days (depending on where you are located) to arrive. Any Priority orders placed AFTER 2:00p.m. EST on Wednesdays cannot guarantee product will arrive by Friday. Most Western US Destinations will arrive by Saturday.

What is "one size fits most?"

Bridal Buddy® has an elastic cord that can fit the smallest waist, yet when stretched completely open, extends to 4 feet wide! We've got your size covered.

 

Is Bridal Buddy® easy to use?

If you can tie your shoes, you can use a Bridal Buddy®. Give it a few practice tries before your wedding. Just like your wedding shoes, you've got to break them in and they'll feel just right. If you have a lot of layers or a large train, you may need a little help getting all of that dress in the Bridal Buddy®.

 

Does it come in other colors?

Currently, the Bridal Buddy® is available in white or black. Choose what works best for outfits worn by brides, prom, pageant, formal wear & so much more!!

 

Do you ship International?

EUROPEAN CUSTOMERS: all packages are shipped from the UK - please contact sales@bridalbuddy.co.uk for any questions

Yes, we ship worldwide. International shipping will be added to your total in the cart.
International shipping:(non-Europe) 7-21 days NEED IT FASTER? Choose expedited shipping at Checkout to get it quicker!

PLEASE KEEP IN MIND- ONCE PACKAGE LEAVES THE U.S. - WE HAVE NO CONTROL OVER CUSTOMS OR CUSTOMS FEES/ COSTS THAT MAY BE INCURRED.

 

Will Bridal Buddy® work with a Mermaid or trumpet style gown?

We have had many brides use the Bridal Buddy® with these gowns and have reported success in the bathroom!